Shipping Policy

Shipment Policy for Blue Space Innovation
Owned and Operated by SSLG Innovations Private Limited

Order Processing

1. Order Confirmation:
   Once your order is placed, you will receive an email confirmation with the details of your purchase. Please ensure that your email address is entered correctly to receive timely updates.

2. Order Processing Time:

   • Orders are typically processed within 1-2 business days.
   • Orders placed on weekends or public holidays will be processed on the next business day.

3. Order Status Updates:
   You will receive email updates about the progress of your order, including order confirmation, shipment tracking details, and estimated delivery time.

Shipping Methods and Delivery Times

1. Domestic Shipping (India):

   • Standard Shipping: 5-7 business days
   • Express Shipping: 2-4 business days (additional charges apply)

2. International Shipping:

   • Delivery timelines for international orders may vary depending on the destination country. Typically, international orders take 7-15 business days to arrive.

Note: Delivery timelines are estimates and may be impacted by unforeseen circumstances such as natural disasters, customs delays, or public holidays.

Shipping Charges

• Shipping charges are calculated based on the destination, weight, and dimensions of the package.
• The exact shipping cost will be displayed during checkout before you confirm your order.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your shipment through the carrier's website or tracking portal.

Delivery Policy

1. Delivery Address:

   • Ensure the delivery address provided during checkout is accurate.
   • BlueSpaceInnovation will not be responsible for delays or failed deliveries due to incorrect or incomplete addresses.

2. Failed Delivery Attempts:

   • If the delivery fails due to recipient unavailability, the courier may attempt re-delivery as per their policy.
   • If the shipment is returned to us due to failed delivery attempts, customers will be responsible for re-shipping costs.

Damaged or Lost Shipments

1. Damaged Shipments:
   If your shipment arrives damaged:

   • Notify us within 3 business days of receiving the package.
   • Provide clear photos of the damaged product and packaging.
   • Once verified, we will arrange for a replacement or a full refund, including shipping costs.

2. Lost Shipments:

   • If your shipment is lost during transit, contact us immediately.
   • We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund.

Customs and Duties for International Orders

For international shipments:

• Customs duties, taxes, and other fees (if applicable) are the responsibility of the customer.
• Please check with your local customs authority for additional information regarding import duties and regulations in your country.

Limitations

1. Restricted Delivery Areas:
   Delivery may not be available to certain remote locations. We will notify you if your address falls under restricted delivery zones.

2. Delivery Delays:
   While we strive to meet delivery timelines, delays may occur due to natural disasters, carrier disruptions, or customs processing. BlueSpaceInnovation is not liable for such delays.

Contact Us

For any questions or concerns regarding shipping or to inquire about the status of your order, please reach out to us at:

• Email: support@bluespaceinnovation.com
• Phone: 8750500323
• Contact Page: https://bluespaceinnovations.in/contact-us

We are committed to providing a seamless and reliable shipping experience. Thank you for choosing BlueSpaceInnovation!